Privacy Policy

HMFurry (幻毛造物, "HMFurry") has written this privacy policy to set out how personal information is handled in the services provided on this website.

As the operator of this website, we understand how important the personal information our customers give us is, and we do everything we can to keep it safe.

Please note: We will never, in any form, ask you for or collect highly sensitive security information such as bank account passwords, SMS verification codes or email verification codes.

If you receive an unofficial email, or someone claiming to be HMFurry customer service asks you for personal security information beyond what a transaction or necessary communication requires (such as a bank card PIN, a payment password, or a one-time code sent to your phone or email during payment), or directs you to a website that is not HMFurry's official, verified site to complete a transaction on a so-called "secure platform", report it to HMFurry immediately and ignore it entirely.

1. What we mean by personal information

"Personal information" in this policy means personal information as defined in the Personal Information Protection Law of the People's Republic of China: any information, such as a name, date of birth, address, telephone number or other contact details, or any other description contained in the information, from which a specific natural person can be identified.

2. How we collect personal information

When you use this service, our studio may ask you to provide necessary personal information, including your name, date of birth, address, telephone number, email address, bank account number and credit card number.

3. How we manage personal information

Our studio does everything it can to keep personal information accurate and up to date. We train all of our staff in information protection to prevent unauthorised access to, or alteration, disclosure, loss or damage of, personal information. We have also put dedicated personal information protection rules in place and regularly check how information is handled in practice.

4. Why we use personal information

We use the personal information we receive from customers only to send you related emails, documents and products, to contact you, to coordinate business with you and to answer your enquiries. Bank account and similar information is used only to send you bills and to complete payment for your transactions.

5. Disclosing and providing personal information to third parties

Our studio manages all personal information received from customers with care and does not disclose it to third parties, except in the following cases:

1. With your express consent.
2. Where our studio needs to disclose necessary information to its legitimate outsourced contractors in order to provide a service you have requested.
3. Where disclosure is required by law.

6. Your requests about your information

If you ask our studio to disclose the personal information we hold about you, we will disclose it to you in accordance with the applicable rules. If you want to know how your personal data is used, or want it corrected, completed or deleted, or its use stopped, contact our studio through our published official contact details. We will respond to your request promptly once we have confirmed your identity.

7. Compliance with laws and changes to this policy

1. Our studio strictly complies with the laws, regulations and other government guidelines on handling personal information, and keeps improving this privacy policy.
2. This policy may be revised and updated at any time as circumstances require.

8. Copyright and portrait rights

All text, images and other content on our website are protected by copyright, portrait rights and related laws and regulations. No one may use or reproduce this content without official permission.